Returns & Exchanges

At CHO, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund will be handled with the utmost care.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Attach the Label

Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Take your package to the nearest authorized courier location and keep your tracking receipt until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing